Wazbee Privacy Policy

At Wazbee Casino, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold over your own data. By creating an account and using our platform, you agree to the practices described below.

Information We Collect

We collect several categories of information in order to provide our services, comply with our licence obligations under the Anjouan Offshore Authority, and keep your account secure. Our Wazbee platform gathers data at registration, during gameplay, and whenever you make a deposit or request a withdrawal.

• We collect identity data such as your full name, date of birth, nationality and a copy of your passport or ID when verification is required.
• We gather contact details including your email address, phone number and residential address.
• We record financial information such as payment method details, transaction history and, where relevant, a colour photo of the payment card used.
• We track your gaming activity, including deposits, wagers, bonus usage, BeeCoins earned and withdrawal requests, to operate our loyalty programme and cashback system.
• We automatically collect technical data such as IP address, device type, browser version and login timestamps.
• We log your communications with our support team through live chat or email.

Verification and Security Documents

Our casino may request proof of address, bank or e-wallet statements, a selfie holding your ID, or video verification as part of our anti-fraud and anti-money-laundering obligations. We at Wazbee Casino process these documents solely to confirm your identity and to authorise withdrawals safely. Video verification requests are handled by our security team at [email protected], and we allow up to seven days to complete this step, extendable on request.

How We Use Your Information

We use the data we collect to open and manage your account, process deposits and withdrawals, apply welcome bonuses such as the Wazbee casino no deposit bonus or promo codes, and calculate loyalty rewards and daily cashback. Our Wazbee team also relies on this data to detect fraud, chargebacks, bonus abuse and arbitrage betting, and to enforce our withdrawal limits and turnover requirements.

• We use your data to verify your identity before approving any Wazbee casino withdrawal.
• We use transaction records to apply the correct wagering contributions across slots, live games and sportsbook.
• We use contact details to send account notifications, security alerts and, where you have opted in, marketing communications about a Wazbee bonus code or ongoing promotions.
• We use technical data to maintain the stability of our website and mobile-installable application.

Legal Basis and Data Sharing

We process your personal data on the basis of contractual necessity, our legal obligations under Anjouan gaming law, and our legitimate interest in preventing fraud. Our terms and conditions, governed by the law of the Autonomous Island of Anjouan, sit alongside this policy and explain the broader relationship between you and Wazbee Casino. Payment data is additionally processed by Affmatic LTD, our payment operator based in Larnaca, Cyprus, which falls under Cypriot court jurisdiction for payment-related disputes.

We may share your information with:

• Payment providers and processors, including Affmatic LTD, to complete deposits and withdrawals.
• Game and sportsbook providers such as Betradar, Evolution and Pragmatic Play, where necessary to deliver the games and sports betting markets you use.
• Regulatory authorities, including the Anjouan Offshore Authority, upon lawful request.
• Fraud-prevention and verification services used to confirm your identity.
• Our affiliate partners through the Wazbee Partners programme, limited to data required to track referrals.

We do not sell your personal data to third parties for their own independent marketing purposes.

Data Retention

We retain your account and transaction data for as long as your account remains active and for a reasonable period afterwards to satisfy legal, accounting and licensing obligations. Where your account becomes idle for twelve months and holds a real-money balance, our policy on inactivity fees applies, and relevant records are kept throughout that period. Documents submitted for verification are stored securely and only for as long as necessary to meet compliance requirements.

Your Rights

You have rights over the personal data we hold about you, and we encourage you to exercise them whenever you have concerns about how your information is used.

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information, subject to our verification rules limiting corrections to minor character errors in your name or date of birth.
• You may request deletion of your data where we are not legally required to retain it.
• You may object to or restrict certain processing, including marketing communications.
• You may request a copy of your data in a portable format.

To exercise any of these rights, you can contact our support team at [email protected] or our security department at [email protected]. If you believe an address change affects your account, you must notify [email protected] before making a deposit, as failing to do so may result in a returned deposit, confiscated winnings or a blocked account under our terms.

Cookies and Tracking Technologies

Our Wazbee website uses cookies and similar technologies to keep you logged in, remember your language preference among our sixteen locales, and analyse how players interact with our games and promotions. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some features of our site.

Data Security

We apply technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Sensitive documents, such as identification papers and payment statements, are stored on secure systems accessible only to authorised personnel. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use strong {vaB&u+0jfjWJ8#0s and safeguard your login credentials.

International Transfers

Because Wazbee Casino operates internationally and works with payment processors and service providers across different jurisdictions, your data may be transferred outside your country of residence. We take steps to ensure that any such transfer maintains an appropriate level of protection consistent with this policy.

Children's Privacy

Our services are intended only for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed, with any balance handled according to our terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post the revised version on our website, and continued use of our platform after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please reach out to our support team, available 24/7 through live chat and email. You can also follow Wazbee Casino on Facebook, Instagram and Telegram for updates. For formal privacy or security concerns, contact [email protected]; for unresolved disputes, you may escalate your complaint to [email protected].